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Our residents and their loved ones share honest reviews that prove what sets our team and facility apart. Take a moment to read our Western Slope Health Center reviews to get a clearer picture of what to expect and learn about our advanced amenities and dedicated team. Browse our feedback or share your own story with us.
All Reviews
101 reviews
We loved serving açaí bowls at Western Slope Health Center. The whole process was smooth and the residents and community were so welcoming. A special shoutout to D, the activities director. Her professionalism and organization made everything easy, and it was clear how much she cares about the residents. Thank you to the whole team, we would love to come back soon. Brady The Little Açaí Cart
Clean , great staff happy atmosphere
Business response 18 days ago
Ann is very friendly, caring and helpful. As are the nurses and others providing much needed services to the patients.
Did not know what to expect at a rehabilitation facility after my knee surgery. Staff must take happy pills before coming to work as they are so supportive and friendly. Food is served in room or community room. Good food. Physical therapy team is great and prepared me to be able to function at home. My Medicare Advantage type covered all costs. So grateful my choice for rehabilitation was Western Slope.
Business response 32 days ago
No care facility is perfect as there will always be disgruntled employees no matter the trade. My experience with the staff here for the most part and been friendly and helpful. My mom seems to be very healthy and they make sure she gets out of the bed and indulges in activities. If I notice something that’s not getting done regularly, I let the staff know and they correct it immediately. It helps if you visit your loved ones often. As for us we see her at least 3 days a week. I’d like to give a shout out to Krystal she has been amazing going above and beyond helping me with my mother’s finances. The staff in general is kind and polite. The PT crews and Jen & Amy are also a lot of help.
Business response 5 months ago
My brother was recently transferred to this facility for Hospice care from a hospital. I am extremely impressed with the care he is receiving there, the entire staff has been awesome. I am so thankful he is there!
Business response 31 days ago
I’ve been treated with nothing but dignity and kindness by the staff. I just wanted you to know how genuine the care is. – Jimmy Hershberger
Business response 53 days ago
I want to thank Kristopher Dickinson for his amazing understanding very polite good character and great taste in RS cars! I happened to enjoy his professionalism and want to say what a great asset this health center has by having him as a member on staff✅
Business response 56 days ago
I absolutely love nurse Kelley! She makes hospice so much easier …. I love her dearly! 🙋🥰😍💃
Business response 2 months ago
My mom thrived in here! The staff is top notch! They are kind, patient, understanding, friendly. They have great activities everyday . I’m thankful for this facility and everyone that runs it working to prepare the patients to transition back to their life
Business response 3 months ago
I was dealing with a girl named Wendy and wasn’t really satisfied with the way she treated me. Just want to let you know
Business response 3 months ago
My mom finished her rehab plan ahead of schedule and was home before mother’s day! The staff were very friendly and helpful. Thanks for getting Mom back on her feet!
Business response 3 months ago
I really appreciate all the staff at western slope for there care services and assistance guiding me through my dads end of life care. Its been a long road but they were there to assist us through this difficult process and i would highly recommend this facility to any other families.
Business response 3 months ago
Very clean and welcoming. People are very friendly and attentive.
Business response 3 months ago
Amazing staff!
Business response 3 months ago
The folks who actually worked here worked very hard but for the most part this facility was only out to get paid and probably should be audited by the state. We rarely could reach people on the phone, treated patients poorly, would not answer call button. Took 45 minutes to get someone in the room to help my father’s roommate off the floor as he fell. Lost laundry, lack of care overall, I wouldn’t recommend this facility at all
Business response 4 months ago
Business response 4 months ago
Business response 4 months ago
Business response 4 months ago
My mother spent the last six months of her life at Western Slope. What a blessing they were. The care she received was extraordinary. She was always clean and dressed. My dad visited her everyday and they embraced him as well as my mom and he considers them friends. The food is excellent and they post a menu for the day. The facility is extremely clean and well-kept. Visitors are required to sign in and out. In all the times I went to see my mom, the facility smelled amazing. In the main lobby they serve cookies fresh out of the oven and spa water. When my mom passed I can’t tell you how many of the people on staff cried and hugged my dad. The administrator is responsive. I would trust my family with Western Slope. I also wanted to add that it looks like the picture shown on their website.
Business response 5 months ago
My husband spent nearly a month at Western Slope and I will always be grateful for the care and kindness he received. Before deciding on Western Slope, I went to the Medicare site to research ratings on care facilities from Placerville to Roseville. I focused on those with the best patient outcomes related to mobility and the ability to care for themselves at discharge. The whole point of my husband’s stay was to build his strength to both prevent future falls and to allow him to get up if he did fall. I toured five care facilities and Western Slope was the clear winner. You learn a lot about the culture and values of a facility by visiting. Is the front lobby staff welcoming and helpful? Are the residents enjoying that beautiful lobby shown in the brochures or is it off limits to them? Is the staff interacting with the residents in the halls, or just walking by them? The culture and “vibe” at Western Slope was exactly what I was looking for. Ann greeted me from the front desk. Alana was walking through the lobby and stopped to answer my questions and show me around. Robyn, who runs the physical therapy program answered all my questions and showed me the equipment. During my husband’s stay, Robyn’s team provided excellent physical and occupational therapy and Robyn stopped by occasionally just to check in with him. My husband appreciated every member of that team and it was wonderful to see his confidence build as he became stronger and could do more. There is a level or caring and a team spirit at Western Slope that doesn’t happen by accident, it requires leadership. I credit Devin, the site administrator for building that sense of community. Some examples of what I mean by community: Kimber, a nursing assistant would take it upon herself to answer my husband’s call light if she was walking by, even if he wasn’t on her patient list that day. Treasure, Omar, and Rebecca did the same, and all of them did it with a smile. When my husband thought a piece of equipment in rehab would be easier to use if it had pedal straps, Devin stopped by his room to talk more about it and then ordered the straps. I have more examples than room to list them, but you get the idea. Taking my husband to a care facility was one of the hardest things I’ve ever done. Bring him home a month later stronger and able to stand up unassisted was one of the best days of my life. Do your research and make in-person visits but for me, if I or a loved one ever needs care again, I’ll go here.
Business response 6 months ago
Very helpful and honest thank You
Business response 6 months ago
This is for the amazing therapy duo Courtney and Bree. They were pivotal helping my husband with his therapy needs and getting him home. Courtney was very comforting, encouraging and helpful; Bree was instrumental with getting my husband to walk again and gave me wonderful advice. I would recommend this facility strictly for the therapy team. Thank you again!
Business response 6 months ago
Our mother is currently at Western Slope. I want to give a big shout out to Kimber. She is an awesome CNA and my mother loves her. She always has a smile on her face, always quick to help with anything and always gives mom a hug before she leaves for the day. Thank you Kimber for taking such good care of our mother.
Business response 7 months ago
My first time visiting someone there. I was very impressed.
Business response 7 months ago
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