Western Slope Health Center Reviews

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Get some of your questions answered as you read reviews about Western Slope Health Center. Our residents and their loved ones have impactful testimonials and insights about their experiences at Western Slope Health Center. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.2

91 reviews

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Profile photo of Katherine and Greg Lucas
Katherine and Greg Lucas on Google
5 days ago

I really appreciate all the staff at western slope for there care services and assistance guiding me through my dads end of life care. Its been a long road but they were there to assist us through this difficult process and i would highly recommend this facility to any other families.

Business response 5 days ago

Thank you Katherine and Greg, It was a privilege to take care of your dad. Our staff work hard with big hearts and a lot of compassion to provide the best care possible. Thank you for trusting us.
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Heather Odabashian on Google
6 days ago

Very clean and welcoming. People are very friendly and attentive.

Business response 6 days ago

Hi, Heather. Thank you so much for rating your experience with us so highly! We greatly appreciate it.
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Trisha Velasquez on Google
10 days ago

Amazing staff!

Business response 9 days ago

Hi, Trisha. Thank you so much for rating your experience with us so highly!
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Frankie Holt on Google
23 days ago

The folks who actually worked here worked very hard but for the most part this facility was only out to get paid and probably should be audited by the state. We rarely could reach people on the phone, treated patients poorly, would not answer call button. Took 45 minutes to get someone in the room to help my father’s roommate off the floor as he fell. Lost laundry, lack of care overall, I wouldn’t recommend this facility at all

Business response 21 days ago

Hi, Frankie. We are disappointed to hear about your experience and apologize for the concerns you’ve raised. Thank you for sharing your concerns. We take all feedback seriously and are committed to addressing issues quickly. Providing compassionate, respectful care is our top priority, and we want every resident to feel safe and valued. We would appreciate the opportunity to speak with you directly to better understand and address your concerns. Please contact us at (530) 622-6842 at your convenience.
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Quientin Grayson on Google
23 days ago

Business response 23 days ago

Hi, Quientin. Thank you for taking the time to leave your review. We’re glad you had a positive experience.
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Mary Taillefer on Google
26 days ago

Business response 25 days ago

Hi, Mary. Thank you for taking the time to leave your review. We appreciate the positive feedback and are glad you had a great experience.
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Jdanielle Santana on Google
40 days ago

Business response 40 days ago

We are elated to receive your 5-star rating! Your trust in Western Slope Health Center means everything to us.
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Mike Knox on Google
2 months ago

No care facility is perfect as there will always be disgruntled employees no matter the trade. My experience with the staff here for the most part and been friendly and helpful. My mom seems to be very healthy and they make sure she gets out of the bed and indulges in activities. If I notice something that’s no getting done regularly, I let the staff know and they correct it immediately. It helps if you visit your loved ones often. As for us we see her at 4-5 days a week. I’d like to give a shout out to Kimber and Shanaynay and Anna. There’s others too. The PT crews and Jen & Amy..

Business response 2 months ago

Dear Mike, Thank you for taking the time to write this lovely and balanced review. Our staff work very hard and have a lot of heart! You giving a shout out to the PT team, Kimber, Shanaya, Anna, Jen and Amy is really meaningful and I know that they will appreciate hearing about it. Thank you for letting us know when you need something. Again, thank you for the nice review.
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Dona Adams on Google
2 months ago

My mother spent the last six months of her life at Western Slope. What a blessing they were. The care she received was extraordinary. She was always clean and dressed. My dad visited her everyday and they embraced him as well as my mom and he considers them friends. The food is excellent and they post a menu for the day. The facility is extremely clean and well-kept. Visitors are required to sign in and out. In all the times I went to see my mom, the facility smelled amazing. In the main lobby they serve cookies fresh out of the oven and spa water. When my mom passed I can’t tell you how many of the people on staff cried and hugged my dad. The administrator is responsive. I would trust my family with Western Slope. I also wanted to add that it looks like the picture shown on their website.

Business response 2 months ago

Dear Dona, Thank you for taking the time to write a review of our care facility. We are so sorry for the loss of your mother. It hit many of us very hard. Our staff work very hard to care for our patients. It takes very special people with really big hearts to do this well. Thank you for noticing and for speaking out about it. I will pass along your kind words to our staff. Thank you again.
Profile photo of T.K.
3 months ago

My husband spent nearly a month at Western Slope and I will always be grateful for the care and kindness he received. Before deciding on Western Slope, I went to the Medicare site to research ratings on care facilities from Placerville to Roseville. I focused on those with the best patient outcomes related to mobility and the ability to care for themselves at discharge. The whole point of my husband’s stay was to build his strength to both prevent future falls and to allow him to get up if he did fall. I toured five care facilities and Western Slope was the clear winner. You learn a lot about the culture and values of a facility by visiting. Is the front lobby staff welcoming and helpful? Are the residents enjoying that beautiful lobby shown in the brochures or is it off limits to them? Is the staff interacting with the residents in the halls, or just walking by them? The culture and “vibe” at Western Slope was exactly what I was looking for. Ann greeted me from the front desk. Alana was walking through the lobby and stopped to answer my questions and show me around. Robyn, who runs the physical therapy program answered all my questions and showed me the equipment. During my husband’s stay, Robyn’s team provided excellent physical and occupational therapy and Robyn stopped by occasionally just to check in with him. My husband appreciated every member of that team and it was wonderful to see his confidence build as he became stronger and could do more. There is a level or caring and a team spirit at Western Slope that doesn’t happen by accident, it requires leadership. I credit Devin, the site administrator for building that sense of community. Some examples of what I mean by community: Kimber, a nursing assistant would take it upon herself to answer my husband’s call light if she was walking by, even if he wasn’t on her patient list that day. Treasure, Omar, and Rebecca did the same, and all of them did it with a smile. When my husband thought a piece of equipment in rehab would be easier to use if it had pedal straps, Devin stopped by his room to talk more about it and then ordered the straps. I have more examples than room to list them, but you get the idea. Taking my husband to a care facility was one of the hardest things I’ve ever done. Bring him home a month later stronger and able to stand up unassisted was one of the best days of my life. Do your research and make in-person visits but for me, if I or a loved one ever needs care again, I’ll go here.

Business response 3 months ago

Dear T.K., Thank you for taking the time to write such a thorough review. We love that you took the time to do your research and that you selected Western Slope. We appreciate so much your thoughtful approach to seeking care for your husband. We are thrilled that your husband is safely home and recovered. What a joy! Thank you for speaking directly to our employees about their role in the care of your husband. That means so much and I will pass along your words to them. We have very dedicated employees and when you let us know that we did a great job it fills our hearts with joy. We continue to work hard from within and although we hope someday you will come back, we hope it is only to say hello. Thank you again.
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Barbara Connor on Google
3 months ago

Very helpful and honest thank You

Business response 3 months ago

We are thrilled to hear you found us helpful and honest. Thank you! We appreciate you taking the time to let us know.
Profile photo of Kathy
3 months ago

This is for the amazing therapy duo Courtney and Bree. They were pivotal helping my husband with his therapy needs and getting him home. Courtney was very comforting, encouraging and helpful; Bree was instrumental with getting my husband to walk again and gave me wonderful advice. I would recommend this facility strictly for the therapy team. Thank you again!

Business response 3 months ago

Thank you Kathy for your glowing review. I’m so happy that Courtney and Bree were such a big help. We love hearing feedback like this and I will pass this along to them. Thank you for trusting us.
Profile photo of Nancy Williams
Nancy Williams on Google
4 months ago

Our mother is currently at Western Slope. I want to give a big shout out to Kimber. She is an awesome CNA and my mother loves her. She always has a smile on her face, always quick to help with anything and always gives mom a hug before she leaves for the day. Thank you Kimber for taking such good care of our mother.

Business response 4 months ago

Dear Nancy, thank you so much for taking the time to let us know that our employee Kimber is doing such a good job. Our staff are committed to excellent service and really take to heart reviews like yours. It means a lot to us to hear such positive feedback. We will make sure that she hears about your review. Thank you.
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Dee Ann Kraus on Google
4 months ago

My first time visiting someone there. I was very impressed.

Business response 4 months ago

Thank you, Dee for your 5 star review. We really work hard to provide the best service possible, and our staff take it to heart when they get feedback. You have inspired us to continue to provide excellent care. Thank you very much.
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Cynthia Place on Google
6 months ago

Colleen with activities is an amazing person. She care so much for the residents at western slope. She has been a godsend for our family with our mother. She deserves to be recognized with greatness.

Business response 6 months ago

Thank you for the positive review! We appreciate the support. Coleen is a terrific employee, and we really appreciate you giving her a shout-out. She works hard to make our patients stay here fun and interesting. Thank you for recognizing her.
Profile photo of Vesla Hooper
Vesla Hooper on Google
6 months ago

Posting review from my husband who had a major stroke on September 1st: When the hospital released me, they sent me to a rehab place that was supposed to be the best for recovery in the Placerville area. I had a lot of trouble there with depression, insomnia, anxiety, and anger, and requested to move to another location. When I got to Western Slope there was a smoking section outside. I took a couple hits on my nicotine vape and I was restored to better spirits immediately. So I looked up the side effects of cold turkey withdrawal from nicotine, and a report from the internet shows some of the common symptoms include: feeling frustrated, irritable or angry, feeling sad or depressed, feeling anxious of jumpy, trouble concentrating, trouble sleeping (insomnia). Who could get better with all those symptoms of nicotine withdrawal? Another good thing about moving to Western Slope Healthcare, was they have a button that opens the doors to the outside where the other place didn’t. The first place had a million-dollar dining room, but the money would be better spent on doors that opens open itself. That should be a law for people in wheelchairs and walker’s trying to get out in and out of those heavy doors by themselves. At the first place they seemed like they were concentrating on your physical health, at Western Slope they treated the whole body, mind and spirit. I enjoyed my stay there for most of the part, with some outstanding help from Kimber and other nurse assistants that came in to help me – they are the true angels of the world, doing a divine service, helping those who cannot help themselves. Also had great results from Jake with physical therapy. So overall, it’s not paradise, they do have hospital food with no salt, but I’m giving them five stars and highly recommend them. — B. Hooper

Business response 6 months ago

Mr. Hooper, Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. It often is the little things (or big things when it comes to getting in and out of a door) that can make your healing experience a good one. Thank you for the specific shout-out to Kimber and Jake! We really value them and will make sure that your feedback gets directly to them. Thanks for sharing this feedback with us! We wish you the very best.
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Life With Nunu on Google
6 months ago

Dewanda (Dee) is amazing!!! Overall fantastic… Dee really knows how to turn on an event!!!!!

Business response 6 months ago

Thank you for recognizing our outstanding employee Dee. She is amazing and brings tons of joy to our building on a daily basis. I’m glad you enjoyed our recent event.
Profile photo of Lee Bell
Lee Bell on Google
6 months ago

Just wanted to say Western Slopes Healthcare hosted such a beautiful Fall Festival this year. You can tell everyone there enjoyed themselves. You could residents laughing and smiling and taking in the moment just like it was their first time. The Hot Chocolate Bar was a huge hit- especially with the weather changes. The set up was gorgeous. Special shot out to the Activity Coordinator, Lady D for bringing so much energy and joy to the day. She went above and beyond to make sure everyone had a great time. The event was dope, and I truly look forward to seeing more of this in the coming year. Thank you again.

Business response 6 months ago

Thank you, Lee, for your kind review. I am so glad that you enjoyed our Fall Festival. Thank you for recognizing our employee, Dee. She is outstanding and works very hard to make our events special. We appreciate you taking the time to write down your thoughts. Thanks!
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Randy Borges on Google
6 months ago

Westerslope is my home we are a family , friendly facility, great loving and caring staff. 5 star administrator 5 star staffing coordinator. A 5 star facility.

Business response 6 months ago

Thank you, Randy, for taking the time to give us a shout-out. We appreciate you too!
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Bowen Higgins on Google
6 months ago

Business response 6 months ago

Thank you for the positive review! We appreciate the support.
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Chris Hershberger on Google
6 months ago

Ok so my review is for my CNA Cora a few nights ago while taking a shower the shower bench I was sitting on clapped and broke Cora never once left my side even though I was laying there completely naked in a small pool of water gathering underneath me firefighters around me other members of staff cora was always the one that had my hand and made sure that I was treated well and that somebody listened to me she made sure that I held onto my dignity and for doing that I have absolute trust in Cora and I just hope somebody reads this and gives Cora the recognition she deserves. Even though Cora is only 6 weeks at this job she is a new graduate but she has proven herself in the trenches I thank her for what she did and I’m in Everett indebted to her and I can never thank her enough she has my love and my admiration and I can’t wait to see what she does next she’s going to do great thank you. Sincerely Christopher w Hershberger.

Business response 6 months ago

Thank you Mr. Hershberger for your kind review of Cora. We have passed along your review to her and appreciate you taking the time to write it. We strive to hire people that care about our patients, and it is gratifying to hear that we have found someone that does.
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Patti Dolan on Google
7 months ago

Very professional and genuinely caring staff

Business response 7 months ago

Thank you, Patti! We work very hard to make our patients stay here as comfortable as possible. Our staff are outstanding!
Profile photo of Diana
7 months ago

I want to thank the activities folks at Western Slope for keeping my moms stay there fun. I especially want to give a shout out to Colleen! Colleen truly loves what she does and it extremely apparent when you see her in action. Western Slope is lucky to have her, give that girl a raise!

Business response 7 months ago

We love hearing that our families and patients notice and appreciate the hard work of our employees. Thank you for taking the time to let us know that we are doing a great job. Colleen works very hard here at Western Slope and it shows! We appreciate her very much! Thank you again for taking the time to write a review. We appreciate it.
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Ava Williams on Google
7 months ago

Absolutely enjoyed presenting Music 🎶 Therapy to your facility

Business response 7 months ago

Thank you, Ava. We appreciate your business!
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MONCHO Williams on Google
7 months ago

The activities directer Ms.D lady with the dreads , is amazing, love her energy , always positive n motivational , also Amanda our DSD/teacher is amazing as well , great at showin us the way of CNA n makin sure she takes her job seriously in all departments

Business response 7 months ago

Thank you for your kind feedback!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.