Western Slope Health Center Reviews

See what our patients and their families have to say

Read Recent Reviews


Our residents and their loved ones share honest reviews that prove what sets our team and facility apart. Take a moment to read our Western Slope Health Center reviews to get a clearer picture of what to expect and learn about our advanced amenities and dedicated team. Browse our feedback or share your own story with us.

All Reviews

4.3

101 reviews

5
4
3
2
1
Profile photo of Brady Hollingsworth
Brady Hollingsworth on Google
2 days ago

We loved serving açaí bowls at Western Slope Health Center. The whole process was smooth and the residents and community were so welcoming. A special shoutout to D, the activities director. Her professionalism and organization made everything easy, and it was clear how much she cares about the residents. Thank you to the whole team, we would love to come back soon. Brady The Little Açaí Cart

Profile photo of Tia
18 days ago

Clean , great staff happy atmosphere

Business response 18 days ago

Hi, Tia. Thank you so much for leaving us a stellar review!
Profile photo of Dianne Boeger
Dianne Boeger on Google
24 days ago

Ann is very friendly, caring and helpful. As are the nurses and others providing much needed services to the patients.

Profile photo of Mary Ann Tortorich
Mary Ann Tortorich on Google
32 days ago

Did not know what to expect at a rehabilitation facility after my knee surgery. Staff must take happy pills before coming to work as they are so supportive and friendly. Food is served in room or community room. Good food. Physical therapy team is great and prepared me to be able to function at home. My Medicare Advantage type covered all costs. So grateful my choice for rehabilitation was Western Slope.

Business response 32 days ago

Mary, thank you for taking the time to write such a glowing review. We know that you have choices when selecting your rehabilitation facility and we are so glad you chose us. It is important to us that our staff are committed to working with a “service” heart. It is gratifying to hear that you experienced that. Thank you for the shout out and for letting us know!
Profile photo of Mike Knox
Mike Knox on Google
34 days ago

No care facility is perfect as there will always be disgruntled employees no matter the trade. My experience with the staff here for the most part and been friendly and helpful. My mom seems to be very healthy and they make sure she gets out of the bed and indulges in activities. If I notice something that’s not getting done regularly, I let the staff know and they correct it immediately. It helps if you visit your loved ones often. As for us we see her at least 3 days a week. I’d like to give a shout out to Krystal she has been amazing going above and beyond helping me with my mother’s finances. The staff in general is kind and polite. The PT crews and Jen & Amy are also a lot of help.

Business response 5 months ago

Dear Mike, Thank you for taking the time to write this lovely and balanced review. Our staff work very hard and have a lot of heart! You giving a shout out to the PT team, Kimber, Shanaya, Anna, Jen and Amy is really meaningful and I know that they will appreciate hearing about it. Thank you for letting us know when you need something. Again, thank you for the nice review.
Profile photo of Ruth Schooler
Ruth Schooler on Google
36 days ago

My brother was recently transferred to this facility for Hospice care from a hospital. I am extremely impressed with the care he is receiving there, the entire staff has been awesome. I am so thankful he is there!

Business response 31 days ago

Thank you so much for your kind words. We really appreciate it!
Profile photo of Wingslevel IFLYIMC
Wingslevel IFLYIMC on Google
52 days ago

I’ve been treated with nothing but dignity and kindness by the staff. I just wanted you to know how genuine the care is. – Jimmy Hershberger

Business response 53 days ago

Dear Jimmy, We are so pleased to hear that your experience with us has been so positive. Thank you for taking the time to write such a lovely review. We will pass along your kind words to Kelly. Words like these can really make a difference in a person’s day. Again, thank you for taking the time to tell us!
Profile photo of KReeMMeeNAL
KReeMMeeNAL on Google
56 days ago

I want to thank Kristopher Dickinson for his amazing understanding very polite good character and great taste in RS cars! I happened to enjoy his professionalism and want to say what a great asset this health center has by having him as a member on staff✅

Business response 56 days ago

Thank you for taking the time to acknowledge your positive experience with Kristopher Dickinson at Western Slope Health Center! We appreciate the feedback!
Profile photo of Sean
2 months ago

I absolutely love nurse Kelley! She makes hospice so much easier …. I love her dearly! 🙋🥰😍💃

Business response 2 months ago

Dear Sean, Thank you very much for your kind words. We will pass your thoughts along to Kelly. It means a lot to us to hear this feedback.
Profile photo of laura odabashian
laura odabashian on Google
3 months ago

My mom thrived in here! The staff is top notch! They are kind, patient, understanding, friendly. They have great activities everyday . I’m thankful for this facility and everyone that runs it working to prepare the patients to transition back to their life

Business response 3 months ago

Wow! Thank you Laura for such a wonderful review. We work very hard to make everyone’s experience as comfortable as possible and to help them transition back to their lives. We so appreciate your feedback and comments! Thank you!
Profile photo of Dominic Mangini
Dominic Mangini on Google
3 months ago

I was dealing with a girl named Wendy and wasn’t really satisfied with the way she treated me. Just want to let you know

Business response 3 months ago

Thank you for your feedback. If you would like to discuss your experience further, don’t hesitate to reach out to us at (530) 622-6842. We would love the opportunity to resolve any issues.
Profile photo of Louis Godey
Louis Godey on Google
3 months ago

My mom finished her rehab plan ahead of schedule and was home before mother’s day! The staff were very friendly and helpful. Thanks for getting Mom back on her feet!

Business response 3 months ago

Thank you Louis for your kind review. We were honored to take care of your Mom and are thrilled she recovered so quickly.
Profile photo of Katherine and Greg Lucas
Katherine and Greg Lucas on Google
3 months ago

I really appreciate all the staff at western slope for there care services and assistance guiding me through my dads end of life care. Its been a long road but they were there to assist us through this difficult process and i would highly recommend this facility to any other families.

Business response 3 months ago

Thank you Katherine and Greg, It was a privilege to take care of your dad. Our staff work hard with big hearts and a lot of compassion to provide the best care possible. Thank you for trusting us.
Profile photo of Heather Odabashian
Heather Odabashian on Google
3 months ago

Very clean and welcoming. People are very friendly and attentive.

Business response 3 months ago

Hi, Heather. Thank you so much for rating your experience with us so highly! We greatly appreciate it.
Profile photo of Trisha Velasquez
Trisha Velasquez on Google
3 months ago

Amazing staff!

Business response 3 months ago

Hi, Trisha. Thank you so much for rating your experience with us so highly!
Profile photo of Frankie Holt
Frankie Holt on Google
4 months ago

The folks who actually worked here worked very hard but for the most part this facility was only out to get paid and probably should be audited by the state. We rarely could reach people on the phone, treated patients poorly, would not answer call button. Took 45 minutes to get someone in the room to help my father’s roommate off the floor as he fell. Lost laundry, lack of care overall, I wouldn’t recommend this facility at all

Business response 4 months ago

Hi, Frankie. We are disappointed to hear about your experience and apologize for the concerns you’ve raised. Thank you for sharing your concerns. We take all feedback seriously and are committed to addressing issues quickly. Providing compassionate, respectful care is our top priority, and we want every resident to feel safe and valued. We would appreciate the opportunity to speak with you directly to better understand and address your concerns. Please contact us at (530) 622-6842 at your convenience.
Profile photo of Quientin Grayson
Quientin Grayson on Google
4 months ago

Business response 4 months ago

Hi, Quientin. Thank you for taking the time to leave your review. We’re glad you had a positive experience.
Profile photo of Mary Taillefer
Mary Taillefer on Google
4 months ago

Business response 4 months ago

Hi, Mary. Thank you for taking the time to leave your review. We appreciate the positive feedback and are glad you had a great experience.
Profile photo of Jdanielle Santana
Jdanielle Santana on Google
4 months ago

Business response 4 months ago

We are elated to receive your 5-star rating! Your trust in Western Slope Health Center means everything to us.
Profile photo of Dona Adams
Dona Adams on Google
5 months ago

My mother spent the last six months of her life at Western Slope. What a blessing they were. The care she received was extraordinary. She was always clean and dressed. My dad visited her everyday and they embraced him as well as my mom and he considers them friends. The food is excellent and they post a menu for the day. The facility is extremely clean and well-kept. Visitors are required to sign in and out. In all the times I went to see my mom, the facility smelled amazing. In the main lobby they serve cookies fresh out of the oven and spa water. When my mom passed I can’t tell you how many of the people on staff cried and hugged my dad. The administrator is responsive. I would trust my family with Western Slope. I also wanted to add that it looks like the picture shown on their website.

Business response 5 months ago

Dear Dona, Thank you for taking the time to write a review of our care facility. We are so sorry for the loss of your mother. It hit many of us very hard. Our staff work very hard to care for our patients. It takes very special people with really big hearts to do this well. Thank you for noticing and for speaking out about it. I will pass along your kind words to our staff. Thank you again.
Profile photo of T.K.
6 months ago

My husband spent nearly a month at Western Slope and I will always be grateful for the care and kindness he received. Before deciding on Western Slope, I went to the Medicare site to research ratings on care facilities from Placerville to Roseville. I focused on those with the best patient outcomes related to mobility and the ability to care for themselves at discharge. The whole point of my husband’s stay was to build his strength to both prevent future falls and to allow him to get up if he did fall. I toured five care facilities and Western Slope was the clear winner. You learn a lot about the culture and values of a facility by visiting. Is the front lobby staff welcoming and helpful? Are the residents enjoying that beautiful lobby shown in the brochures or is it off limits to them? Is the staff interacting with the residents in the halls, or just walking by them? The culture and “vibe” at Western Slope was exactly what I was looking for. Ann greeted me from the front desk. Alana was walking through the lobby and stopped to answer my questions and show me around. Robyn, who runs the physical therapy program answered all my questions and showed me the equipment. During my husband’s stay, Robyn’s team provided excellent physical and occupational therapy and Robyn stopped by occasionally just to check in with him. My husband appreciated every member of that team and it was wonderful to see his confidence build as he became stronger and could do more. There is a level or caring and a team spirit at Western Slope that doesn’t happen by accident, it requires leadership. I credit Devin, the site administrator for building that sense of community. Some examples of what I mean by community: Kimber, a nursing assistant would take it upon herself to answer my husband’s call light if she was walking by, even if he wasn’t on her patient list that day. Treasure, Omar, and Rebecca did the same, and all of them did it with a smile. When my husband thought a piece of equipment in rehab would be easier to use if it had pedal straps, Devin stopped by his room to talk more about it and then ordered the straps. I have more examples than room to list them, but you get the idea. Taking my husband to a care facility was one of the hardest things I’ve ever done. Bring him home a month later stronger and able to stand up unassisted was one of the best days of my life. Do your research and make in-person visits but for me, if I or a loved one ever needs care again, I’ll go here.

Business response 6 months ago

Dear T.K., Thank you for taking the time to write such a thorough review. We love that you took the time to do your research and that you selected Western Slope. We appreciate so much your thoughtful approach to seeking care for your husband. We are thrilled that your husband is safely home and recovered. What a joy! Thank you for speaking directly to our employees about their role in the care of your husband. That means so much and I will pass along your words to them. We have very dedicated employees and when you let us know that we did a great job it fills our hearts with joy. We continue to work hard from within and although we hope someday you will come back, we hope it is only to say hello. Thank you again.
Profile photo of Barbara Connor
Barbara Connor on Google
6 months ago

Very helpful and honest thank You

Business response 6 months ago

We are thrilled to hear you found us helpful and honest. Thank you! We appreciate you taking the time to let us know.
Profile photo of Kathy
6 months ago

This is for the amazing therapy duo Courtney and Bree. They were pivotal helping my husband with his therapy needs and getting him home. Courtney was very comforting, encouraging and helpful; Bree was instrumental with getting my husband to walk again and gave me wonderful advice. I would recommend this facility strictly for the therapy team. Thank you again!

Business response 6 months ago

Thank you Kathy for your glowing review. I’m so happy that Courtney and Bree were such a big help. We love hearing feedback like this and I will pass this along to them. Thank you for trusting us.
Profile photo of Nancy Williams
Nancy Williams on Google
7 months ago

Our mother is currently at Western Slope. I want to give a big shout out to Kimber. She is an awesome CNA and my mother loves her. She always has a smile on her face, always quick to help with anything and always gives mom a hug before she leaves for the day. Thank you Kimber for taking such good care of our mother.

Business response 7 months ago

Dear Nancy, thank you so much for taking the time to let us know that our employee Kimber is doing such a good job. Our staff are committed to excellent service and really take to heart reviews like yours. It means a lot to us to hear such positive feedback. We will make sure that she hears about your review. Thank you.
Profile photo of Dee Ann Kraus
Dee Ann Kraus on Google
7 months ago

My first time visiting someone there. I was very impressed.

Business response 7 months ago

Thank you, Dee for your 5 star review. We really work hard to provide the best service possible, and our staff take it to heart when they get feedback. You have inspired us to continue to provide excellent care. Thank you very much.

Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.